Privacy Policy
Effective date: August 22, 2026
This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this site, you agree to the practices described below.
Information We Collect
When you submit the feedback form on our Support page, we collect the information you choose to provide: your name (optional), email address (optional), and your message. We do not require an account or payment information to use this site.
Information Collected Automatically
When you submit feedback, our server automatically records the IP address the request came from. This is used solely to detect and limit abusive or automated (bot) submissions, and is not used for advertising, tracking, or profiling.
How We Use Your Information
We use the information you submit to respond to your support request, to improve our products and services, and to protect the site from spam and abuse. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Cookies
We use a small cookie to remember your language preference (English / Chinese). If you log in to the administrator dashboard, an authentication session cookie is also set for that session. We do not use advertising or third-party tracking cookies.
Third-Party Service Providers
We use Supabase (database, authentication, and file storage) and Vercel (website hosting) to operate this site. These providers process data on our behalf under their own privacy and security policies, and we only share the minimum data necessary for them to provide these services.
Data Retention
Feedback you submit is retained until it has been resolved or until you request that we delete it. You may request deletion at any time using the contact details below.
Your Rights
You may request access to, correction of, or deletion of the personal information you submitted to us by contacting us using the email address below.
Children's Privacy
This site is not directed at children, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at yanchun.li2020@gmail.com.